Privacy Policy

Welcome to EPIC GREEN THUMB GARDENING SUPPLY STORE LLC. Our commitment revolves around safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy elucidates the methods employed in collecting, utilizing, and securing your information when interacting with our website and services. By accessing or using our website, you implicitly agree to adhere to the practices delineated in this policy.

1. Information Collection and Use

— Personal Information: When utilizing our website or purchasing our products, we may gather specific personal details from you, encompassing your name, email address, mailing address, phone number, and payment information (credit card details). This information is exclusively used to facilitate order processing and ensure seamless transactions.

—Non-Personal Information: Our website may automatically collect non-personal information, such as your IP address, browser type, operating system, and usage patterns. This information aids in website analytics, service enhancement, and overall user experience improvement.

2. Security Measures

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure socket layer (SSL) encryption, firewalls, and regular security audits.

Your credit card information is not stored on our servers. All credit card transactions are processed through a secure third-party payment gateway, compliant with industry standards.

3. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enrich your user experience on our website. Cookies, small text files stored on your device, help us remember preferences and track usage patterns.

You can control cookies through your browser settings, though disabling them may limit some functionalities on our website.

4. Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties without your consent, except when required by law or necessary for order processing and shipping.

Non-personal information, like website analytics, may be shared with third-party service providers to enhance our services and marketing efforts.

5. Age Restrictions

Our website and services are designed for individuals at least 21 years old (legal age in your jurisdiction). By using our website or services, you affirm that you meet the legal age requirement or are utilizing the website under the supervision of a parent or legal guardian.

6. Updates to the Privacy Policy

We retain the right to update or modify this Privacy Policy anytime. Changes will be posted on this page with a revised date, and it is your responsibility to review the policy for updates periodically.

7. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please get in touch with us at:


Phone: 828-781-9978

820 Conover Blvd. West Suite i, Conover, NC. 28613